Uploading Files to Our FTP Server

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Issue:

How do I upload files to your FTP Server?

Solution:

To upload files to our FTP server in all versions of Windows, please do the following:

1.  Use the Windows key + E keyboard shortcut to open File Explorer.

2.  In the address bar at the top type:
ftp://privateftp.qti.com/upload

3. You will be prompted for a User Name and Password. Please use the following:

User Name: QTI\FTPGuest
Password: [supplierupdates@sageworld.com for information]

4. Drag and drop your files or folders you wish to upload into the new File Explorer window.


Note:

- We recommend the above solution for most users, but advanced users may use any FTP client such as WinSCP, or any FTP client you wish.  We require explicit TLS/SSL on FTP connections.  Port 21.  Passive mode. 

- Mac users must use an FTP client such as Cyberduck (see below for more information about Cyberduck, you may use any FTP client you wish).


Please let us know your upload is complete by emailing supplierupdates@sageworld.com.

More Information:

Mac Users, we suggest using Cyberduck to upload.

1.  Download Cyberduck from https://cyberduck.io/

2.  Launch the program by clicking on the duck icon.

3.  In the "Quick Connect" box type:  "privateftp.qti.com" (without quotes) and press enter.

4.  On the Login screen, uncheck "Anonymous Login".

5.  In the Username field type:  QTI\FTPGuest

6.  In the Password field type:  abc123

7.  Click Login.

8.  Once connected, double-click the Upload folder.

9.  Drag and drop your file(s) into the window to upload.

Don't forget to let us know your upload is complete by emailing supplierupdates@sageworld.com.

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